Frequently asked questions

What is is a website which displays both private and trade advertisements. Users can Buy from an extensive range of products and services displayed on the site or Sell their unwanted items by placing an advertisement for a product or service using our BookAnAd link.

Who operates the website?

The website is brought to you by Trinity Mirror Midlands which is owned and operated by Trinity Mirror plc. We produce the leading daily titles in Birmingham and Coventry, the Birmingham Mail and the Coventry Telegraph, the business title Birmingham Post and weekly papers such as the Loughborough Echo, Cannock and Stafford Post. We also produce fully interactive companion sites to our newspapers including, and alongside classified websites such as and

What advertisements will be displayed on

With the exception of illegal products and services, most products & services can be displayed.

What does Trade ad mean?

Adverts displayed on this site are a mixture of private and trade. All trade adverts are identified with the Trade ad symbol.

How do I browse the adverts on

You have a number of options. The easiest way to find what you are looking for is to use the search box, which is located under the prominent "Buy... box, at the top of the home page.


You can use the navigation tabs on the left hand side of each page.

How easy is the website to use?

The website has been designed for easy use and it is very similar to most online sites. We do not envisage that you will have any problems using the site, however if you do please ring the customer services helpline number 0121 233 0570 (hours of work are Monday to Friday 9am - 5pm, excluding Bank Holidays)

What can I do if I cannot find what I am looking to buy?

You can subscribe to our 'Get ads by email' service. This system will send you an email detailing any new adverts that are included in the section you are interested in.

What are the Terms & Conditions?

These can be viewed at

How do I sell?

You can sell using our BookanAd service which is designed to allow you, from the comfort of your own computer, to quickly and easily book print and/or online adverts to appear on our local websites and in our popular daily and weekly newspapers which are circulated across the Midlands.

How do I use the BookAnAd Service?

Click on the BookanAd button, which you will find under the prominent BookanAd logo at the top of the home page or click on the BookAnAd button at the top of the left hand menu. This will take you to the BookanAd system where you can select from a range of options to place an advert in our local newspapers. This system is easy to use, with guidance on how to place your advert throughout the whole booking process.

If I use the BookAnAd service where will my ad appear?

Your Ad will appear in the newspaper(s) of your choice and, if you select an option that includes a digital element, the advert will also be displayed on the site. During the booking process, you will be asked to select where you would like your advert to appear.

Where can I find further information on BookAnAd?

The FAQ section on the BookAnAd site provides further information on the service

I have a question, which is not answered here. What can I do?

Please call us on 0121 233 0570